Return policy

## Return Policy – Nomadiart

At **Nomadiart**, each work is carefully printed on demand.
We want every order to bring you complete satisfaction.
But if a problem arises, don't panic: here are our return and refund conditions.

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### 📦 Right of withdrawal (EU)

In accordance with European legislation, you have a **period of 14 days** after receipt to exercise your **right of withdrawal**.

📩 To do this, contact us at **contact@nomadiart.com** and include your order number.

> ⚠️ **Exception**: Due to the personalized nature of our products (print on demand), returns are **only** accepted if the product has a defect or an error on our part.

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### ❗ Defective products or errors

You received:
- a damaged item?
- a work different from the one commissioned?
- a visible defect upon receipt?

Please send us a **photo of the product concerned** to **contact@nomadiart.com** within **7 working days** of receipt.

✅ We will then offer you:
- a **free replacement**, or
- a **full refund**.

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### 🚫 Returns are not accepted in the following cases:
- change of mind
- size or format error (excluding default)
- request made after 14 days

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### ⏱️ Processing times

- **Refund**: within 5 to 10 working days after validation
- **Replacement**: processed within 3 to 5 working days, excluding delivery

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### 📬 A question?

We remain at your disposal.
📧 Write to us at **contact@nomadiart.com** for any inquiries.

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